![](https://financelane.com/wp-content/uploads/2024/02/rbi-cautions-against-kyc-updation-scams-dos-and-donts-to-safeguard-yourself.png)
Modus operandi
This involves customers receiving unsolicited communications, including phone calls/SMS/emails, through which they are manipulated into revealing personal information, account/login details, or installing unauthorized or unverified apps through links provided in the messages.