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Home News Feed Advisory

Jeevan Pramaan Patra: Who is eligible for video life certificate?

FinanceLaneby FinanceLane
October 17, 2023

Pensioners will be able to submit their life certificates using this new option by sending a video of themselves from their home. In order to prevent their benefits from being suspended, pensioners and family pensioners must submit their life certificates before November 30 of each year. The pensioner will stop getting their pension if they do not submit the life certificate.

How LIC pension policyholders can get Aadhaar-based digital life certificate

Here’s how to use the video feature to submit your Jeevan Patra by the deadline if you are a pensioner with an SBI pension account.

Who are eligible for Video Life Certificate?

All public pensioners

  • Whose pension is processed and paid by State Bank of India (SBI).
  • Who is currently residing inside geographical territory of India.
  • Whose Aadhaar seeding has been done for the Pension Account.
  • Whose Life Certificate has been submitted for the previous year.

How to make a Video Call for VLC?

The Pensioner can visit
• Pension Seva website and click on “VideoLC” link at the top.
• PensionSeva mobile app, click on the “Video Life Certificate” button.Digital Life Certificate Campaign 2.0: How to submit life certificate through face authenticationRequirement for video DLC
These are the requirements of submission of Video Life Certificate

  • A pensioner must use Smartphone, Tablet, Laptop, PC (with Web camera & Headphones) with stable internet connectivity for live interaction with SBI Official. Pan Card mandatory. Adequate ambience and lighting. Mobile number should be linked with Aadhaar and your Aadhaar number should be present in PPO.

How to submit video Digital life certificate

Step 1: Visit pension seva website: www.pensionseva.sbi
Step 2: Click on Video LC to initiate the video life certificate process.
Step 3: Enter your SBI pension account number
Step 4: Enter the one-time password (OTP) received on your registered mobile number with Aadhaar and click on ‘Submit’.
Step 5: Agree on terms and conditions and click on ‘Start Journey’.
Step 6: Keep your original PAN card ready and click on ‘I am ready’.
Step 7: You will be required to grant permission for starting the video call. Once the permission is granted, then you will be interacting with the SBI official as soon as he/she is available. Also, you have an option to schedule the interaction at your convenience.
Step 8: At the time of interaction with the SBI official, you will be required to read the 4-digit verification shown on your screen.
Step 9: Show your PAN card so that the bank official can capture it. As per SBI, you are not required to show your Aadhaar card anytime during the video life certificate. Only keep PAN card handy.
Step 10: The bank official will capture your picture and the video life certificate process is complete.
In case, your video life certificate is rejected then you will be informed of the same via SMS. In such a scenario, you will be required to visit your bank branch to submit a life certificate.
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