Punjab National Bank (PNB) has urged select account holders to update their “Know Your Customer” (KYC) information, in accordance with RBI norms. It asked them to complete the KYC before the specified date to ensure seamless account operations.
Who needs to update KYC for PNB accounts?
This is applicable only for those PNB customers whose accounts were due for KYC updation as of December 31, 2024.
Also read: Punjab National Bank revises interest rates; check latest PNB home loan, car loan, and personal loan interest rates and offers
What is eKYC?
According to the Reserve Bank of India (RBI) website, “Digital KYC” is done by capturing live photo of the customer and officially valid document or the proof of possession of Aadhaar, where offline verification cannot be carried out, along with the latitude and longitude of the location where such live photo is being taken by an authorised officer of the Regulated Entities (RE).”
Here the ‘Regulated Entities’ are those that are regulated by the RBI.
As per the Punjab National Bank press release, “PNB customers are requested to provide their updated information like identity proof, address proof, recent photo, PAN/Form 60, income proof, mobile number (if not available) or any other KYC information at any branch. It can also be done through PNB ONE/Internet Banking Services (IBS) or by sending via registered e-mail/post to their base branch by 26.03.2025.”
What happens if a customer, required to update KYC, fails to do so?
Failure to update KYC details within the stipulated time may result in restrictions on account operations.Security warning
Additionally, PNB has also advised customers to exercise caution and not click on any links or download any files that appear to be from unreliable sources purporting to update KYC information. For such updates, always use proper channels, says PNB.
How to update PNB KYC offline?
PNB customers are requested to provide their updated information such as identity proof, address proof, recent photo, PAN/Form 60, income proof, mobile number (if not available) or any other KYC information at any branch or send the same via registered e-mail/post to their base branch.
Steps to complete eKYC through PNB One app
Customers can also complete their eKYC through the PNB One app by following the steps mentioned below after downloading the app on their mobile phone.
Step 1: Login on PNB ONE App
Step 2: Check KYC status
Step 3: If KYC update is pending, click on update KYC
Step 4: Complete the OTP-based Aadhaar authentication
PNB customers should make sure that their accounts stay active and not restricted by operational limitations by adhering to these procedures and instructions.
Source Link
