PPO number of pensioners: Govt to take measures to issue Pension Payment Order number PPO on the day of retirement

According to the Ministry of Labour and Employment circular dated June 21, 2024, “The purpose of these Webinars is to educate the members of the EPS, 1995 and their employers so that they can submit the Pension claims complete in all respects in advance. ZOs and ROs were also being provided the list of EPS, 1995 members, who were about to superannuate to facilitate further actions at their end. However, upon review it is seen that the progress in this direction is still far from satisfactory and field offices need to take pro-active actions to maximize the number of cases under PRAYAAS. “

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Every pensioner under the Employee Provident Fund (EPF) has a unique 12-digit identifier known as a Pension Payment Order, or PPO for short. This alphanumeric identity is essential to the smooth operation of the Employee Pension Scheme (EPS) and its associated transactions and communications.

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Pensioners may easily track and receive their pension payments by using their PPO number as a unique reference. This guarantees a simplified procedure and lowers the possibility of payment problems. The PPO number is also crucial for submission of your annual life certificate. In case of any issues or discrepancies in pension payments, the PPO number is a mandatory requirement for filing grievances with the Employee Provident Fund Organization (EPFO).

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Step 1: Visit website of EPFO

Step 2: Under online services, look for the link to the Pensioners’ Portal.

Step 3: Click the ‘Know your PPO number’ button.

Step 4: Enter your bank account number or Employee Provident Fund (EPF) account number

Your Pension Payment Order (PPO) number will be displayed after the successful submission of these details.

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To ensure significant progress the department has asked officials to note and act upon the following points:

A Dashboard on PRAYAAS Initiative has been deployed in MIS 3.0 on 04.06.2024. The ZOs/ROs shall use this dashboard to focus on the employees due to superannuate.

Webinars must be conducted with the EPS, 1995 members due to retire at the age of 58 years / 60 years and their employers for guiding them to submit pension claim in advance at ZO as well as at RO.

From the list of members due to retire at the age of 58 years / 60 years within the upcoming 06 months, larger establishments may be identified and each Enforcement Officer of the Regional Office may be allotted two establishments every month based on concentration of maximum number of PRAYAAS cases. These EOs would liaise with the establishment and ensure submission of claims by the eligible members.

To create awareness about the initiative, PPOs may be issued to the retiring members under PRAYAAS initiative in the monthly “Nidhi Aapki Nikhat (NAN) 2.0 program.

Any issue related to transfer of accounts or correction in member profile may be resolved well in advance by approaching the members and their employers so that claims are not rejected on such grounds. It shall be the responsibility of the RPFC OIC that claims received from such retiring members are received complete in all respect to avoid rejections.

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Nidhi Aapke Nikat 2.0 is a monthly District Outreach Initiative of EPFO that began in January 2023. District Camps are held under the program on the 27th of each month, or on the following working day if the 27th falls on a holiday.
For the convenience of EPS’95 pensioners, a unique dedicated Pension Helpdesk will be established, which would provide various pensioner-centric services such as the filing of Digital Life Certificates (DLCs), Enquiries PPO handover on the day of retirement under PRAYAS Yojna, etc.

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