PNB WhatsApp Banking Services: Check these 2 new features

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Aug 27, 2024, 03:32:13 PM IST

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PNB Whatsapp banking new features

Punjab National Bank (PNB) further enhanced its WhatsApp Banking Services by introducing two new features that allow customers to download their account statements and interest certificates directly through WhatsApp.

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WhatsApp banking services

PNB’s WhatsApp Banking, which also includes balance inquiries, mini statements, cheque

book requests, emergency services and more.

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Account Statement Download

Customers can choose to download their account statement for last week, last month, or a custom date range (up to 90 days). The account statement will be delivered as a password-protected PDF on WhatsApp.

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Interest Certificate Download

Customers can choose to download their interest certificate for housing loan, education loan, or deposit accounts for required financial years. The interest certificate will be delivered as a password-protected PDF on WhatsApp.

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How to access PNB’s WhatsApp Banking services

To access these new services or any other PNB’s WhatsApp Banking services, customers can initiate a conversation by simply sending “Hi” or “Hello” to +91-9264092640 and select & Account Related Services.

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Is chatting over WhatsApp with PNB secure?

According to the PNB website, “Yes. All the messages on WhatsApp are end to end encrypted hence chatting over WhatsApp with PNB is secure. However, you should read all the terms and conditions before starting the conversation.”

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PNB WhatsApp Banking Services: Check these 2 new features

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