How to use UPI 123PAY via IVR number

Step 1: Dial the IVR number (080 4516 3666, 080 4516 3581, or 6366 200 200) with the mobile number associated with your bank account from your feature phone.Step 2: Mention the name of the bank whose account you want to register for UPI banking on the IVR call.Step 3: All of the accounts for the chosen bank will be displayed. Select the desired account.Step 4: The user is then prompted to enter their UPI PIN.In a few simple steps, you can create your UPI PIN. Enter the last six numbers of your bank debit card as well as the OTP received from the bank.After these data have been validated, you can create a 4/6 digit UPI PIN for your account.Step 5: If your UPI PIN for the selected account is already set, you can skip the preceding step of setting UPI PIN.Step 6: A user profile is built based on the bank account that is linked.

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Call the IVR number (080 4516 3666, 080 4516 3581, or 6366 200 200) from the registered feature phone and select the type of payment you want to do:1. Money Transfer2. Merchant payment3. Balance Check4. Mobile Recharge5. FASTag Recharge6. Settings and manage accountOn Choosing any one of the options, you will first be validated for completion of registration and then routed to the option selected.

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Step 1: Enter the Beneficiary’s mobile number, if you want to send money to them.Step 2: Confirm the information.Step 3: Now type in the amount you’d want to transfer.Step 4: Authorize the money transfer by entering your UPI PIN. Your account will be debited and the beneficiary account will be credited to complete the transaction.

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Using the new payment feature, users can make payments to friends and family, book and pay Bharat Gas, pay utility bills, recharge their vehicles’ FASTags, pay mobile bills, and check account balances utilising the many options offered on the IVR call. Customers will be able to link their bank accounts as well as set or change their UPI PINs if needed.

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