The Press Information Bureau (PIB) has alerted () customers about a new SMS fraud. According to the PIB Fact check tweet , “A message in circulation claiming that your @TheOfficialSBI account has been blocked is #FAKE #PIBFactCheck Do not respond to emails/SMS asking to share your personal or banking details. If you receive any such message, report immediately at report.phishing@sbi.co.in
According to the PIB warning, the message is: “Dear A/c holder SBI BANK documents has expired A/c will be blocked Now Click http://sbikvs.II Update by NetBanking.”
Individuals who have to raise any complaints can mail to report.phishing@sbi.co.in or call the cyber crime helpline number 1930 to report any cyber incident. Visit https://cybercrime.gov.in/ for more details.
Bank customers should mandatorily notify the bank of any changes to your contact number to ensure that you continue to get SMS notifications.
According to the Reserve Bank of India Be(a)ware press release, these are the precautions to be taken in such cases;
- “Do not click on unknown / unverified links and immediately delete such SMS / email sent by unknown sender to avoid accessing them by mistake in future.
- Unsubscribe the mails providing links to a bank / e-commerce / search engine website and block the sender’s e-mail ID, before deleting such emails.
- Always go to the official website of your bank / service provider. Carefully verify the website details especially where it requires entering financial credentials. Check for the secure sign (https with a padlock symbol) on the website before entering secure credentials.
- Check URLs and domain names received in emails for spelling errors. In case of suspicion, inform.”
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